Shipping policy
Shipping Policy
Last Updated: September 30, 2026
Thank you for shopping with us! We aim to process and deliver your order as quickly and reliably as possible.
Order Processing
Orders are typically processed within 1–3 business days after payment is confirmed.
Orders are not processed or shipped on weekends or public holidays. During busy periods, sales, or holidays, processing times may be slightly longer.
Shipping Times
Estimated delivery times are:
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Standard Shipping: 5–10 business days
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Express Shipping: 2–5 business days, where available
Please note that delivery times are estimates and may vary depending on your location, shipping carrier, customs, weather, or other circumstances outside our control.
Shipping Costs
Shipping charges are calculated and displayed at checkout based on your delivery address, order size, and selected shipping method.
From time to time, we may offer free shipping promotions. Any applicable promotion will be clearly stated on our website.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing your tracking information, when available.
Please allow up to 48 hours for tracking information to update after your order has been shipped.
Incorrect Shipping Address
Please make sure your shipping address is correct before completing your order.
If you provide an incorrect or incomplete address, please contact us as soon as possible. We will do our best to update the address before your order ships, but we cannot guarantee that changes can be made after an order has been processed.
Delayed or Lost Orders
Once an order has been handed over to the shipping carrier, delivery is subject to the carrier's policies and estimated delivery times.
If your order appears to be delayed or has not arrived within the expected delivery timeframe, please contact us so we can assist you.
We are not responsible for delays caused by circumstances beyond our control, including severe weather, customs delays, carrier disruptions, or other unforeseen events.
International Shipping
For international orders, customers may be responsible for customs duties, taxes, import fees, or other charges imposed by their country.
These charges are not included in the product or shipping price unless explicitly stated at checkout.
Damaged Packages
If your package arrives damaged, please contact us as soon as possible and provide photographs of the package and damaged items. We will review the situation and work with you toward an appropriate resolution.
Contact Us
If you have questions about your order or our shipping policy, please contact us through the contact information provided on our website.
Thank you for choosing our store!